Returns & Exchanges

At KittySpout™, we want you and your feline friend to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a 30-day return window for all unused products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Wait for Approval

  Our support team will review your request within 24-48 hours and provide a prepaid shipping label if your return meets our criteria.

• 3.
  Pack and Ship

  Carefully place the items back in their original box and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.